Case studies

Selected systems work.

Each case study covers the problem, system shape, technical decisions, implementation, limitations, and next iteration.

Dissertation system

Volunteer Ambulance Coordination Platform

Low-acuity transport requests need clear ownership, controlled state, and an audit trail.

Stateful coordination: atomic ride acceptance, finite state transitions, notifications, and audit records.

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Applied AI prototype

Uncertainty handled before it becomes a decision.

Seat movement is ambiguous without cabin context — the model classifies, logic decides the mode.

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Operational workflow

Every enquiry becomes an owned queue item with controlled status changes.

Triage is a state machine — ownership, SLA clocks, and audit trail over raw capture.

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Platform foundation

Local success is not production readiness — telemetry and IaC are part of the product.

Repeatable deploy paths, environment boundaries, and failure visibility under operational pressure.

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